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June 30th, 2015

164_Mic_CFor many people, passwords are the bane of online existence. Rely on one master password for all your logins and using the Internet can become a security threat. Use dozens of unique ones and it quickly becomes an annoyance. With Windows 10, Microsoft looks to resolve this problem for good. And by doing so, they hope to make the Internet and computer devices both safer and easier to use, for people around the world. Here’s how they intend to do it.

The problem with passwords

The problem with passwords is simple - they can be stolen. And from Facebook to iTunes to Flickr and thousands more, nearly every major website and thousands of niche ones require a password to use. And because we Internet users are logging onto dozens of these sites and services everyday, it’s virtually impossible for us to create a unique, complex password for each one. So people resort to using only a handful of passwords, or even just one master password, since it’s easier. But of course, this poses a security risk. So what’s an Internet user to do?

Microsoft Windows 10 is pioneering a new technology that is ready to flip this dated system on its head and eliminate the password problem for good.

Login to your devices with biometrics

Passwords can be stolen easily, but how easy is it to steal a person’s physicality? Microsoft’s new technology, named Hello, uses biometrics - such as your fingerprint, or face or iris scan - to log into your computer, laptop or other device. This ensures that no one can login to your device but you.

Well, what about using a photograph to login instead, you might ask? It won’t work. Using technology that takes a detailed map of your face in 3D, Hello is trained to reject the token photograph or selfie on login attempt. This makes it virtually impossible for anyone, besides you, to login to your device.

Use biometrics to login on the web

Logging into your computer with biometrics is great, but what most users really want is a more secure solution to login to websites while not having to remember a bazillion passwords. This is where Microsoft’s Passport comes in. Passport allows you to login into applications and online content without the need for a password. For example, instead of using your typical password to sign into your Microsoft Windows Account, you can now use Windows 10 facial recognition (or other biometrics) to log you in instead. That means you can access Skype, Xbox Live, Office 365 and more without a standard password. In addition to your Microsoft Windows Account, you’ll be able to use the biometric capabilities of Passport to access thousands of enterprise Azure Active Directory online services. Bear in mind, though, that it will be quite some time before you can use Passport to replace all your standard logins, since not every website has implemented this technology yet.

Want to hear more exciting Windows 10 news, or need assistance with your Windows device? Get in touch with one of our technology experts today.

Published with permission from TechAdvisory.org. Source.

June 29th, 2015

Windows_Jun18_CJuly 29 is the day Windows users have been waiting for. This summer sees the release of the much-anticipated Windows 10 operating system, which Microsoft is keen to ensure outperforms the let-down that was Windows 8. The computing giant has been back to the drawing board and emerged with plenty of impressive new features to wow you and your team - here’s what you need to know before getting started.

You can get it for free

They say the best things in life are free, and that might just be the case with Windows 10. Microsoft has kept its word about making its newest operating system free to access - at least if you’re currently running an authentic version of Windows 7 or 8.1, its two most recent releases. You’ll enjoy a free lifetime upgrade to Windows 10 provided you make the move within the next year and, better still, it’s an automatic upgrade directly from your existing Windows 7 or 8.1 interface. If you’re running an older version of Windows, you’ll need to make a fresh install and you’ll also need to pay - the various available versions of Windows 10 are expected to retail starting at $119.

It’s being launched in phases

Although the official release date is July 29, in reality Microsoft is expected to undertake a phased launch. This means that you might not end up using the brand new Windows 10 on July 29 itself - instead, Microsoft is likely to make the new operating system available to desktop and laptop users first, and only later to mobile and other devices. What’s more, the firm already has its next move in the pipeline. Upgrade and update plans for Windows 10 are anticipated to be on the way in two phases, in June and October 2016. But we are expecting these changes, codenamed Redstone, to come in the form of more minor tweaks to the Windows 10 infrastructure rather than a full overhaul.

It’s the last you’ll see of Windows

Microsoft has made no secret of the fact that it sees Windows 10 as the operating system’s final release. But that’s not quite as ultimate as it sounds - this is not really the end of Windows. Instead, what we’re seeing is the transition of Windows from a product to a service. Microsoft envisions a future where, instead of major new versions of Windows emerging every few years, there are regular improvements and updates - far beyond the WIndows Updates that we know at the moment.

It’s likely that version numbers will come to play far less of a role in system updates in the future - in much the same way as mobile apps operate, we’ll instead settle into enjoying a frequently updated service that incorporates the latest features Microsoft has developed. And while some have expressed fears that this could lead to home and business users being tied into a subscription model in order to stay up to date, Microsoft appears committed to ensuring that ongoing upgrades are free.

Ready to make the leap to Windows 10? Want to find out how best to make the transition with minimal disruption to your business? Give us a call and let us walk you through it.

Published with permission from TechAdvisory.org. Source.

June 26th, 2015

AppleMacOS_May01_CBetween the enhanced capabilities of the iPhone’s built-in camera, and more affordable pro-grade cameras, we are all taking more photos than we ever used to. No matter whether they’re holiday snaps or just a photo of your lunch, we may no longer store them in leather-bound albums but they still need to go somewhere. Apple users waiting on a refresh for the Mac’s iPhoto app can rejoice – an all-new Photos app is here, alongside the latest Yosemite operating system update. Here’s all you need to know.

Clean design

The new program incorporates design and user experience features that have more in common with the iOS mobile operating system on the iPhone and iPad, as part of apparent wider efforts on Apple’s part to bring the two closer together (Photos for iOS has been available since last September). This means Photos now looks like much like an iOS app – think a single screen with a primary focus on displaying images. Distracting widgets have been left by the wayside, though if you were a fan of iPhoto’s easy-access sidebar, you can quickly re-enable that. Apple is also expected to discontinue Aperture, the editing app used primarily by photography experts, and Photos now acts as a middle ground between that and the more amateur-targeted app iPhoto.

At-a-glance view

The new Photos app allows you to review your photos and videos in seven views – Years, Collections, Moments, Photos, Shared, Albums and Projects. The Years view zooms you right out to see tiny thumbnails of all the photos you took that year; it’s something of a mesmerizing mosaic collage of miniature dots of color. Similar in nature to the Events view you were used to in iPhoto, you can move around and click on individual images to bring up a larger preview. Alternatively, scroll through the images using your keyboard to view previews of every photo. Another tap on the preview brings up the full-size, high-resolution version; instant rendering means this happens in a flash.

The Moments view groups photos taken at one specific event, like your office party. This feature was also available in iPhoto but has been streamlined and smoothed out. Photos uses the time and place the photos were taken to group in the Moments view – a slight difference to the Collections view, which focuses on location, and so can amass shots taken on, say, a vacation, even if they span multiple days.

The Photos view shows you every image in your library, while Shared displays those shared or accessed on iCloud. Albums gives access to those created yourself or configured by the app. Finally, Projects is another enhanced iPhoto feature, enabling you to review photos you’ve used to produce slideshows and physical products. With the exception of wirebound books and small softcover books, which are no longer supported, you can use Photos to edit and reorder products you created in iPhoto.

Enhanced editing

Though Photos is not intended as a fully-fledged replacement for the Aperture app, the nonetheless relatively sophisticated editing capabilities of iPhoto are carried across to the new app. Between the ability to make changes to specific individual elements of a photo’s technical make-up, and smart sliders that intelligently adjust multiple elements, you can execute quality photo touch-ups whether you’re a beginner or a pro. Eight Instagram-style filters give added flexibility, too, including several vintage and black-and-white numbers – we particularly like Instant and Noir.

Pinch and zoom

Carrying on the iOS theme, Photos allows you to navigate and manipulate your photos just as though you were on your iPhone. You can pinch and zoom on your Mac’s touchpad to zoom in and out of different photos, and with a few taps you can easily switch between screens. There is even support for keystroke gestures to allow you to effortlessly browse your entire photo collection. This gives the whole experience much more glide than we had become used to with the increased sluggishness of the past-its-prime iPhoto.

Cloud power

Of course, shifting everything to the cloud is the general direction these days – and it makes particular sense with space-greedy photos and videos. Your entire library of shots is automatically added to iCloud Photo Library and so available across all your Apple devices, which now employ the same familiar and easy-to-use navigation. Edits are instantly synced between devices and, in an effort to save space, full-resolution photos and videos are stored on iCloud rather than locally.

The new Photos app sees Apple keeping pace with our ever increasing demands for speed and flexibility as amateur and professional photographers alike.

Published with permission from TechAdvisory.org. Source.
Topic Apple Mac OS
June 25th, 2015

Healthcare_Apr27_AElectronic Medical Records (EMR) digitize your paper medical records and, when properly implemented, can generate a positive return on investment and improve organizational efficiency. The major drawbacks of paperwork are that it hinders a healthcare institution’s ability to treat patients, makes medical operations slower, and decreases overall efficiency. EMR eliminates the time required to record a patient’s medical information on paper, information which could also be misinterpreted due to poor handwriting. Here are just a few reasons to switch from paper records to EMR.

Better communication

Fast and accurate communication between medical departments is key to providing a quality healthcare service. From ambulance staff to emergency room doctors, a healthcare institution must have effective means of communication, and this is where EMR steps in. EMR software enables frontline staff to quickly transfer a patient’s medical records to other departments in real time. When the patient’s information is recorded in the system, other medical staff will no longer need to question his or her conditions again, and can proceed to treatment in a timely manner.

Lower costs

Reducing operational costs is a must for hospitals operating on a tight budget, and cutting redundant expenses is therefore necessary. When it comes to paper medical records, a hospital could be using over hundreds of thousands of sheets of paper each year. When EMR is implemented, hospitals can reduce the labor behind record keeping and cut down on paper costs – in short, saving a large sum of money.

Scalable record keeping

Before the invention of EMR, hospitals needed to devote an entire room, if not more, to storing paper records of patients. When a hospital grows, the number of patients increases along with it, and more space is required for physical data storage. EMR software allows for more efficient data storage on a virtualized platform. The record keeping process is completely scalable, and it’s not taking up valuable space in the hospital like paper records do.

Efficient treatment

With the help of EMR, patient checkups and other visits take less time since doctors are able to quickly access a patient’s medical record and reference the information needed to schedule appointments. When turnaround time for the recording and prescription processes is reduced, a hospital can greatly improve its patient workflow. Moreover, if further consultation or testing is required, physicians in another location can simultaneously view a patient’s medical record on their computers, and get the latest test results and recommendations from the first doctor. EMR enables healthcare providers to collaborate more efficiently with one another.

Any hospital’s end goal is efficiency in the interests of better patient care, and the benefits of EMR can help improve various medical operations, including quicker access to patient information, better collaboration between departments and healthcare providers, and improved patient workflow.

For more information on how to implement EMR software into your healthcare institution, give us a call today at 623-444-2395 or email ask@aztechworks.com and we’ll be happy to help.

Published with permission from TechAdvisory.org. Source.
June 24th, 2015

BusinessValue_Apr21_CAs a small business owner you’ve gone through the painstaking effort of making your products or services known to potential clients. Once you’ve managed to close the deal, the next step is to plan how to get repeat business from those clients. You can do just that by using email marketing to retain clients for longer, and build profits over an extended timeline. Here are some email marketing ideas to use on your list of subscribers.

Educate your clients

One of the best ways to add value as a partner is to educate your clients on your products or services that they may not be taking advantage of. Education about how those products or services can increase productivity or lower costs can open doors to conversations as a trusted adviser. Your clients will see you as the go to source for more and more information in your field.

Offer promotional codes

Offer your customers a promotional code that provides a special discount or a freebie on their next purchase. You can place the code in an email as a thank you for your customers’ sign-up or first purchase. Also consider adding an expiration date as a way to monitor whether your customers have used the code or not. Promotional codes are a great tool to express gratitude to your customers, and show that you value their business.

Rewards program

This is one of the simplest email marketing strategies as you can offer anything to make your customers feel special. You could go for a “buy one, get one” promotion or offer an extra month of service after a yearly subscription. If applicable to the nature of your business, you can create points programs for your customers to collect, and they can redeem the points for something afterwards.

Host contests

The purposes of contests are to excite your customers, increase engagement, and increase brand awareness. You will also have the opportunity to find out more about your customers by asking detailed questions as part of the contest entry process. For instance, you could ask them to complete a quick survey about your products or services, giving you ideas for future email campaigns.

Give freebies

Send freebies via emails occasionally, or on your customers’ birthdays. You can give away anything related to your business that your customers will find helpful, such as eBooks, videos, or other tools. Add an expiration date to these freebies to enable you to follow up if they haven’t claimed it.

Send notifications

When you have a new product or service, you can notify every customer on your email list. In addition, when you run promotional codes with expiry dates, rewards programs, or contests, you can send reminder emails to alert your customers, encouraging them to take action on your offers.

Email marketing is best used to retain existing clients. Since it’s much cheaper to retain an existing client than acquire a new one, email marketing is an incredibly cost-effective marketing solution that is well worth a try.

If you’re looking to implement email marketing to improve sales, give us a call today at 623-444-2395 and we can help.

Published with permission from TechAdvisory.org. Source.
June 23rd, 2015

BusinessContinuity_Apr6_CThink your business is immune to disasters? Think again. Disasters can strike without warning and, when they do, your company stands to lose more than just the time and money you’ll have to spend on data recovery and compensation. You could lose years of hard-earned reputation and trust from loyal clients – the two things that could potentially put an end to your operations altogether. It’s therefore important to protect your business from disasters before they even happen. When it comes to disaster recovery planning, there are countless actions you can take to minimize damage and risk. Here are a few to get you started.

Cloud backup

One of the most serious side effects disasters inflict on your business is preventing access to data. This is a major inconvenience, especially if you need to communicate with clients on a daily basis. Make sure all your crucial data is safe by using a cloud-based backup solution. With the power of the cloud, your files are stored and accessible from anywhere, and at any time. Cloud backup provides convenience and enhanced uptime, ensuring business continuity during a disaster.

Get disaster insurance

Disaster insurance can help cover the costs of repairing damage caused by certain disasters. Many business owners think they have sufficient insurance coverage, only to find out later that their policy didn’t cover a disaster scenario. Take the time to consult with your insurance agent to understand what is, and what is not, covered by your insurance. If necessary, consider buying additional coverage from your insurance provider.

Prepare your employees

Many businesses regard employees as their most valuable assets. In the event of a disaster you will rely on them not only to execute the disaster recovery plan, but to also keep your business running. Unfortunately, if your employees or their families are also affected by a natural disaster, they won’t be able to concentrate on their work. That’s why you need to prepare your staff for coping with a disaster as well as your business. It could be something as simple as issuing a handbook to cope with crises, sending emails to alert employees, or preparing emergency supplies and communication devices to meet immediate needs.

Create a contingency plan

Review all your business operations and identify areas that are crucial for your organization’s survival. Establish a procedure for managing those functions during a disaster. For instance, you can make a list of all suppliers and their contact information. If your suppliers are located near your business, you should have secondary contacts in other locations. Establish an assembly place where your employees can continue to run the business if your main premises become inaccessible. Once you have a contingency plan in place, make sure you review it with your employees at least twice a year so you don’t forget any crucial details.

When your business is hit by a disaster, the top priority is to keep your daily operations running as normally as possible. If you want to learn more about planning for a disaster, give us a call today at 623-444-2395 or email us at ask@aztechworks.com.

Published with permission from TechAdvisory.org. Source.
June 22nd, 2015

164_C_OffYou may have heard that now there are apps on your phone that allow you to scan documents. And for those who don’t own a scanner, this is extremely convenient. But with the release of Microsoft Office Lens scanning app last year, this technology has became a whole lot better. Here’s why you should you should be excited it’s finally making the transition to iOS and Android.

What is Microsoft Office Lens?

Microsoft Office Lens is virtually a scanner in your pocket. You snap a picture of anything with text on it, and just like that it’s converted into a scanned document. What separates it from other similar apps out there is its ability to make the scanned text editable as if it were in a Word doc.

Unlike most of the other phone scanning apps, Office Lens automatically detects the borders of the item or document you’re scanning. This means you don’t have to bother lining up the edges of the item with a grid – you just point and shoot. The Lens app then optimizes the picture so that the text is easy to read. It does this by cleaning up shadows and straightening awkward angles. Also, the images you snap are automatically synced to OneNote. This allows you to easily store them, transfer to your other devices or share them later. Additionally, the images can also be saved to MS Word, Powerpoint or PDF. Originally launched in March of 2014, up until now Microsoft Office Lens was only available to Windows Mobile users. This seems a god sent to anyone who has had to rewrite scanned docs to make changes or reformat information.

To give you an idea of some of the items Microsoft Office Lens can scan, check out the list below:

  • business cards
  • billboards
  • receipts
  • invoices
  • notes
  • white boards
  • really anything that has text on it

Why is this cool? Well, imagine you’re at a meeting and there have been a long series of notes written on a white board. Instead of having to scribble all these notes down on a piece of paper, you can simply snap an image of the board. Afterwards you can edit the text from the whiteboard as you see fit, adding in your own notes or ideas.

How to get Microsoft Office Lens app

If you use an iOS device, you can download the app for free on iTunes.

As for Android, a fully functional version of the app is not yet readily available. However, you can get a preview version by joining the “Office Lens Android Preview” community on Google +. There you can sign up to become a tester.

Want to learn more about Office Lens and other Office products? Send us a message today ask@aztechworks.com or call 623-444-2395.

Published with permission from TechAdvisory.org. Source.
June 19th, 2015

AndroidPhone_Apr17_CYou’re in the middle of an important conversation on your Android phone. Suddenly, a ‘battery low’ notification pops up on the screen. You hastily try to close applications and adjust settings, but the damage has been done. This is frustrating especially when you have no charger with you, and your battery life just keeps on draining until it’s dead. Don’t worry, we’ve all been there. So we’ve rounded up a few tips to preserve your battery life before it’s too late.

Adjust display settings

Are you using auto-brightness display? While it sounds convenient to have your Android phone adjust the brightness on its own, this feature actually sets the brightness level higher than you really need. Save your battery by setting the brightness manually – you can always tweak it when you have to. Reduce the screen timeout display, too, so that your phone screen goes back to black faster when not in use, saving even more power.

Activate power saving mode

This is a pretty handy feature found in high-end Android phones. Power saving mode automatically limits your phone’s processor and display to use as little power as possible without turning off critical functions. You’ll still have access to basic apps, such as texting, calling, the calculator, web browsing, and Facebook. And this feature can be set to automatically activate when your Android phone’s battery drops to a certain level, so make sure you use it!

Uninstall apps

When was the last time you actually cleaned up your Android device’s installations? Navigate to Settings and Apps to find a complete list of all your applications. You can save a huge amount of storage space by getting rid of unused apps. This, in turn, will stop the processor from running these apps in the background, giving your battery a little more life.

Organize the home screen

Most Android phone users don’t realize that a cluttered home screen sucks away their battery life as well. Stash away the widgets you don’t need and ditch the live wallpapers, since animated backgrounds consume a lot of power.

Turn off vibrations

Vibration lets you know about incoming calls, messages, and notifications. But in some cases too many vibrations can be an unnecessary battery killer. You can eliminate redundant vibrations such as keypresses by turning them off on the Language & Input settings screen. While you’re at it, turn off the sound on keypress to boost saving capabilities further.

Hide notifications

As in the case of vibrations, sometimes notifications can burn away your battery, especially if you have installed a number of applications that are desperate for your attention every few hours. So ask yourself these questions: Do you need to know every time someone posts to or comments on your Facebook page? Do you want to hear about the latest deals and offers from your application? If not, do your battery justice and turn off the needless notifications.

Use location services wisely

Some apps like Google Maps require you to turn on location services to display your surroundings and give you directions. But location service chips away your battery life very quickly and you should turn it on only for as long as you need to. Either switch to lower accuracy or turn it off, and you can save a lot of power.

Battery shortage can be a frustrating issue for Android phone users. In extreme cases, you can invest in a spare battery to ensure continued use. To learn more about how to preserve battery life on your Android devices, give us a call at 623-444-2395.

Published with permission from TechAdvisory.org. Source.
June 18th, 2015

InternetSocRepMngment_Apr17_CBusinesses are relying on social media more than ever to get their voices heard on the Internet. Social media is a powerful tool to connect with customers and to establish an online presence. However, so many companies make mistakes that are too important to ignore, and which could seriously damage your online reputation. As a business owner you need to keep your organization in check, and avoid these common online reputation management pitfalls.

Choosing the wrong person to manage your accounts

With a vast selection of social media channels out there, it is normal for businesses to have more than one account. But are you employing the right person capable of managing these accounts? Think about it: your company’s social media accounts are used to portray who you are, and to communicate with customers on a regular basis. In short – this is a job that could make or break your reputation, and you should be extra careful when selecting someone for this position.

Expressing your personal opinion

You’re making a big mistake if you let your emotions get in the way when posting content on your business’s social media profiles. Discussing religion, politics, or other controversial issues may turn off people who matter to your business. Unless they’re relevant to the nature of your business, avoid mentioning sensitive topics. Instead, try to keep a neutral tone, since the goal of your social media efforts is to appeal to everyone.

Deleting or ignoring negative comments

Negative feedback can be painful to hear but, if you can put aside your pride, it is a real opportunity for improvement. When customers post a negative comment, deleting or ignoring it can make things go from bad to worse. Customers may think that you’re not taking their issue seriously, and could resort to posting complaints on all sorts of platforms, which quickly become impossible to control. Don’t let things get out of hand – reply in a timely manner and try to solve their problems as best you can.

Posting fake reviews

Another online reputation mistake is to post negative reviews on your competitors’ website to dampen their credibility. This underhanded strategy is ethically wrong. Similarly, hiring someone to leave a good review for your company is inadvisable. Instead, focus on delivering high-quality products and services to generate authentic customer reviews, which can really pay off in the long run.

Being inconsistent

To build a good online reputation, you need to be consistent. Your social media fans followed your page for a reason – they have certain expectations that you will post regular and interesting content. Updating social media with ten posts one day, followed by complete silence for the following few weeks, is a bad example of consistency. Don’t disappear for days or weeks on end. Try to schedule a routine and interact with your audience on a regular basis.

A credible online reputation is an important part of your business’s public image. If you want to discuss how to establish an online presence, contact us today at 623-444-2395 or ask@aztechworks.com and we can help.

Published with permission from TechAdvisory.org. Source.
June 17th, 2015

HealthCare_Mar30_AElectronic Medical Records (EMR) are growing fast in popularity among healthcare service providers. EMR eliminates paper-based medical information, therefore providing healthcare staff with faster accessibility and easier navigation through patients’ medical records. Although EMR has a user-friendly interface, it is a highly complex system to implement. And without proper planning and implementation, you may not achieve the results you had hoped for. So here are some things to keep in mind when your healthcare business is implementing EMR.

Make sure the way is clear

The most important step before you start implementing EMR is to ensure that your organization’s governance supports this project all the way. You don’t want to have to change direction halfway through the implementation, when things are just about to fall into place. Working closely with key stakeholders and department leaders will help you to avoid roadblocks. So make sure everyone agrees to this strategic change before proceeding.

Assign leaders

Good leadership from dedicated staff is crucial for EMR implementation success. So you need to form a team of representatives from each department. This group of employees must be committed to participating in an EMR implementation plan and managing meetings. It’s important for assigned leaders to have a thorough understanding of the whole EMR implementation process, so they can relay accurate information to their subordinates. These staff should always be present and visible for any inquiries related to the EMR integration.

Prepare for change

The implementation of EMR will most likely change the way your employees work. The transition can be intimidating and, if not addressed early, can lead to a lack of understanding and participation. That’s why EMR implementation leaders must prepare organization members for change. In addition to educating employees about the importance of EMR and how to use it, ongoing support must also be provided during the implementation phase. For instance, setting up helpdesks to answer questions can clear up confusion. Making an early announcement about the transition will also alert employees about the change.

Forecast costs

Implementing EMR can be costly for major healthcare providers. There will be additional costs along the way and, if you approach this with limited resources, you may not fully succeed with the implementation. It is important to accurately predict overall costs required for spreading the word, training employees, and providing support during implementation.

Involve everyone

Since EMR will be used across the whole organization, every employee should be informed about its implementation. They should also receive proper training to learn more about EMR, how to use it, and the benefits it will bring to health care operations. Feedback should be collected from employees before, during, and after the implementation process.

Implementing EMR can be a tricky and time-consuming task, but will definitely benefit your health care practice in the long run. If you want to adopt EMR in your organization, give us a call today at 623-444-2395.

Published with permission from TechAdvisory.org. Source.