To whom it may concern,

I am pleased to announce my partnership with Intelligent Technical Solutions. AZ Tech Works and Intelligent Technical Solutions have officially joined as of January 1st, 2020. The company name is ITS Phoenix, LLC.

Over the years AZ Tech Woks’ growth has stemmed primarily from wonderful referrals and connections from our client base and those of other professionals. As a result of my efforts, Arizona Tech Works has experienced steady incremental growth over the past 13 years. This has been related directly to the successes our clients have had in their business and personal pursuits. So, I want to say, thank you for your business! I appreciate it very much.

I have decided to seek a partnership with another firm because I believe that a larger organization will allow us to provide a wider array of services and support options. As you know, technology and security are ever-evolving animal and a larger organization will bring a greater pool of talented technicians to serve your needs and secure your networks with enterprise-level support when you need it most, 24/7/365.

Intelligent Technical Solutions and AZ Tech Works share the same core values focusing on innovation, respect, and providing exceptional service. I conducted an extensive search within our region looking for the right fit. ITS exceeded my hopes and checked every box for a firm to partner with and continue the tradition we have for excellent service, genuine concern, deep expertise, and an environment our clients want to be a part of.

In the future, we will be able to provide many new services and areas of expertise. I look forward to discussing those in more depth with you. However, there are several things I want to point out that will stay the same:

  • You will continue to work with the same great people from AZ Tech Works that you have in the past, namely Will and Stephen.
  • Your agreements will be honored with ITS Phoenix, LLC.
  • The services we have provided in the past will continue to be offered by the combined firm and much more.

We will be joining the Intelligent Technical Solutions family which has offices in Las Vegas, Phoenix, Los Angeles, and Chicago! Our existing phone numbers and support email addresses will continue to be operational. We will continue to operate on our current schedule and all the contact information for us will remain the same except our personal work e-mail addresses will change. The convention for those addresses is [first name].[last name]@itsasap.com. For example, david.carattini@itsasap.com.

Below I’ve listed a few key associates at Intelligent Technical Solutions and ITS Phoenix, LLC for your reference. If you have any questions about this merger and what it will mean for you, please contact any of me or a key associate at any time. We’re here to help!

Again, I would like to thank you from the bottom of my heart for the opportunity to continue to work and associate with you. I appreciate your loyalty and friendship throughout the years and I’m confident that our new partnership will serve us all very well.

Best Regards,

David Carattini,
President,
Arizona Tech Works and Client Account Manager/Partner,
ITS Phoenix, LLC

Key Contacts for ITS Phoenix, LLC

Need help? Submit a ticket for service or call:
help@itsasap.com | (480) 296-1696

Operations Contacts

Account Management and Sales Contacts

Administrative Contacts

Peter Swarowski
Director of Operations

peter.swarowski@itsasap.com   

Matt Phillips

Director of Business Impact

matt.phillips@itsasap.com         

Accounting/Invoicing or Agreement questions:
accounting@itsasap.com

Michael Brown

Team Lead

michael.brown@itsasap.com

Brian Kaminski

Outside Sales/ Partner

brian.kaminski@itsasap.com          

Lesa Lynn

Accounting
lesa@itsasap.com

 

David Carattini

Client Account Manager/ Partner
david.carattini@itsasap.com

Tom Andrulis

Partner

toma@itsasap.com      

 

Jessica Johnson
Lead Purchasing Agent
jessica.johnson@itsasap.com

 

Physical office address: 1855 E Northern Ave. Phoenix, AZ 85020
Mailing for billing and payments: 2030 W Baseline Rd #182-6978, Phoenix, AZ 85041

Feel free to contact us if you have any questions, we’re here to help!